We look forward to your visit. For your comfort and pleasure, here are some guidelines on how best to enjoy your time with us.
Health considerations
If you are pregnant, please notify staff at time of booking to discuss available options. During your consultation, also let your therapist know of any health concerns, so your treatment can be customised to suit your needs. We do not recommend the consumption of alcohol before, during or directly after your treatment.
Noise levels within the clinic
Please bear in mind there will be other clients receiving treatments in the clinic. We appreciate your understanding in keeping noise levels (including conversations) to a minimum for the comfort of everyone.
Confirming appointments
Elements will get in touch to confirm your appointment 24 hours beforehand. We cannot guarantee any appointments that have not been confirmed the day before.
Cancellations or reschedules
If you need to reschedule or cancel your appointment, please give us at least 24 hours notice so that another guest may have your time slot. A cancellation fee may apply if we don't receive 24 hours notice. For no shows, our policy is to charge at full price.